Keplr Wallet's performance can be affected by various factors including browser updates, web interfaces, and interactions with other extensions. These factors can also impact its connection to Keplr Dashboard. If you're experiencing issues, follow these steps to troubleshoot and resolve them.

Clearing the Advanced Cache cookies can resolve some issues. Access chrome://settings/clearBrowserData and make sure to clear the cache.

Make sure Keplr Extension is enabled, and turn on the Developer mode in Chrome extensions. Go to chrome://extensions and toggle the Developer mode on.

Confirm that you are using the latest version of Keplr Wallet.

‍Temporarily turn off (not delete!) other browser extensions like Bitget, Metamask, etc., while using Keplr Wallet & Dashboard. This helps to eliminate conflicts between extensions.

‍Keplr Extension and Dashboard are most optimized for the Chrome browser. If you are experiencing issues while using other browsers, please switch to Chrome when using Keplr products and ensure it is up to date. Navigate to chrome://settings/help to verify and update if necessary.

Close all other tabs in your Chrome browser while using Keplr Wallet. Sometimes, pop-ups can be hidden or covered by other live pages/windows.‍

If the issue persists, restart your computer and check Keplr Wallet again. This can help resolve any underlying system-related problems.‍

If none of the previous steps could resolve your issue, you can also try reinstalling Keplr Wallet.