General FAQ

The best validator is subjective and ultimately up to you. However, here are some factors to consider:

1. The higher the self bonded ratio, higher the validator’s skin-in-the-game. This usually means that the validator has all the reasons to keep a fair attitude and the infrastructure secure.
2. Consider commission. Commission is something that depends on the validators, but usually it is 0-20%. This represents the payment that the validator asks for its service. Some validators are very active in the community and develop additional tools that support the network: this brings added value but also increases the operational cost of the team behind the validator. A suggestion would be to consider validators that are actively involved in the growth of the network which is a strong sign that they are using the commission to feed back into the network.Note: fees can change over time so we strongly suggest following your validators on their Telegram or Twitter channels to stay up to date on possible changes.
3. Learn about the validators. You can find more information about them on the Keplr dashboard ([stake] section, click on the [manage] button next to the validator name) or via an explorer like BigDipper, Mintscan, Hubble, Aneka, Secret Nodes and many others.

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There is a possibility of your validator suffering a slash. This happens because of:1. Downtime, or going offline = 0.01% of the stake will slashed.2. Double Signing = 5% of the stake will slashed.We strongly recommend to inform yourself about the reputation of the validator to which you are going to delegate your tokens and to keep it monitored through official channels on Telegram and Twitter.

Validators are jailed for too much downtime or double signing blocks; this will freeze this validator until the validator takes manual action to resolve the issue(s). This is to further incentivize validator uptime and to protect funds from getting further slashed.

Ultimately, it's up to validator to get themselves unjailed, but in the meantime you can try to redelegate to another validator. We recommend you select [low] fees and then manually raise the gas of the transaction in Keplr Wallet. This might take a couple tries and you'll need to keep increasing the gas until it goes through.

It depends on many variables, but can be approximately calculated using a reward calculator like the one offered by Staking Rewards: Cosmos Hub, Kava, Secret Network, Starname, Akash Network, Cyber Euler, IRIS Hub, e-Money, Persistence.Keep in mind, the staking rate can change as the amount of the asset staked increases or decreases.

Keplr uses the standard SDK API to return staking data. You can learn more about that here: Cosmos Network SDK

Rewards are paid on a per-block basis. They accrue to your pending staking reward which you can claim using the 'Claim Staking Reward' transaction.

There is no correct answer because this depends on too many factors, including how many tokens are in stake, transaction fees in that particular network, etc.

No, the rewards will be sent directly into your available balance.

Staking rewards are automatically claimed when you unbond or redelegate and added to your available balance.

Yes, by pressing [Claim Rewards] on the DashBoard or in the [Stake] section of a particular network it is possible to claim all rewards at once.

You can technically redelegate as many times as you'd like, but its only the first time you re-delegate from a validator to another that there will be no unbonding period. Please note that all the re-delegations after this first one must occur after the length of the unbonding period.

Unlike this, you can undelegate your tokens at any time but before they become available again, they will have to go through the 21-day unbonding period.

There could be several reasons for this, but the main ones are:

1. There are not enough tokens in your available balance to cover the transaction fees
2. You have selected fees that are too low to make the transaction successful in that network
3. Your tokens are in an unbonding period; you have added new tokens to your starting validator less than 21 days ago
4. You have already re-delegated your tokens less than the unbonding period duration.

Unbonding is an on-chain parameterized period of time upon which all the delegators must wait for their tokens to return fully available.

It starts when you remove from the [staking] status your tokens and until the unbonding period has passed, the tokens are locked.

The unbonding period lasts 21 days on Cosmos Hub, ensuring a variety of security measures in the specific network.

This number might vary from chain to chain (Osmosis=14, Sentinel=28,...)

Within the unbonding period, you will not be able to do any type of operation with your tokens and you will not receive staking rewards.

You do not need to unbond your token to change the validator: instead, choose the [re-delegation] option available in the [Staking] section of Keplr Dashboard.

Fees are set by the validators. Perhaps with more network traffic, the fees are higher.

Keplr Extension and Dashboard offer their users the convenience of claiming and/or staking rewards across all chains with a single click. They have streamlined the process of reward withdrawal and delegation by auto-approving the transactions. This enhancement significantly improves the frontend experience, sparing users the inconvenience of repeatedly approving transactions when claiming and staking rewards on multiple chains. Please note that the approveless transaction feature has been specifically integrated into the "Claim & Stake All". There are no other features that require bypassing your approval in this manner.

Not quite. You can import multiple accounts into one interface and you can transfer assets over to a single account manually, but there is no direct "merge" feature.

You can only have one mnemonic per Ledger, but you can change the HD derivation path to create different addresses from the same mnemonic. This means that you would share the mnemonic with that other person.

The HD wallet derivation path, or hierarchical deterministic wallet derivation path, is a way to derive multiple accounts from the same mnemonic seed. It is based on the BIP44 standard, and allows you to theoretically create millions of addresses from the same mnemonic.

Yes, please follow the step-by-step tutorial.

At the moment, we don't have the feature to show multiple derivation paths upon import. You can try importing to Cosmostation (the mobile application). When you import the mnemonic into Cosmostation, it will bring up multiple addresses and from there you can try to narrow down the correct one.

In most cases, Chrome automatically updates your browser extensions. However, if your Keplr extension is not automatically upgrading, please follow the instructions below:

1. Go to chrome://extensions2.
2. Turn on 'Developer mode'
3. Click on 'Update'

Short answer is no. This is not possible because in the Cosmos Network there is no standard that unites all chains. It is therefore possible to store only supported tokens on Keplr. However, chains can use the experimental 'Suggest Chain' feature to connect their own web interface to Keplr and request signing from Keplr.

No, since all the chains that are part of the Cosmos Network are independent of each other, there is no shared standard as of yet. However, chains can adopt an internal standard within their own ecosystem, as Secret Network did with the SNIP20 token standard.

Mnemonic phrase, mnemonic seed, or seed phrase are defined as a secret group of words that represent a wallet and, when used in sequence, they allow access to the cryptocurrencies stored within. When creating a new account on Keplr (unless you are using Keplr+Ledger), a mnemonic phrase will be created.

This set of words is the only way you have to recover accessto your wallet in case for any reason you lose access to the device where you installed Keplr or forget your password. There is no other way to recover an account than by using the mnemonic phrase, so remember to write it down on paper and store it in a safe place.

💡 Some tips to keep your mnemonic safe:‍

1. Download your extension here.
2. DO NOT share your seed phrase with anyone
3. DO NOT share screenshots of the seed phrase
4. Before linking Keplr with an external site, always pay attention that the webpage is the original webpage operated by a reputable source. Verify that the details of the transaction you're signing matches the transaction that was shown on the webpage.

We don’t store your private key/mnemonic seed for you. You store your own private key which is encrypted with your Keplr password locally within your device. As for Ledger hardware wallets, your private key is stored locally within the hardware wallet. Keplr sends over the unsigned transaction to Ledger, which the Ledger signs after the user verifies the transaction details, and Keplr receives the signed transaction. As for Google logins, we use Torus which securely generates a private key using DKG technology. That private key is encrypted and stored locally on your device.

No, Keplr uses a single mnemonic/seed phrase to generate addresses for all supported networks. Find out how to export the mnemonic following the Step-by-Step Tutorial made available on the Chainapsis Blog, section.

Yes, but this would greatly increase the risks associated with mnemonic phrase exposure so it is recommended that this option be used carefully.

Yes, this is possible. Here is a tutorial to do this from within your Keplr wallet.

Uninstall and then re-install Keplr Browser extension.

• Standard Procedure: Choose the option [Import Existing Account] to have access to your account via Mnemonic/ Seed Phrase and then choose a new password for your Keplr Wallet.
• Ledger Nano Hardware wallets: [Choose Import Ledger] and choose a new password
• Sign in with Google: [Sign in with Google] and then choose the account that you previously used to create your account on Keplr.

There are legacy Keplr accounts made in 2020 that were created before the private key / mnemonic feature was introduced - if you have one of those accounts, then unfortunately there's no way to see it. For everyone else, click on the [Account icon] -> then the [three dots] next to the account you wish to view -> [View Mnemonic Seed] -> enter password.

First, uninstall Keplr Mobile completely from your device, and when you reinstall, import your account via mnemonic seed phrase. You will be prompted to create a new password.

At this time, English and Korean (한국어) are supported.

Yes. In your Keplr Extension click on the top left menu > [Settings] > [Currency] > and select the currency you want to display as the unit of measure.

You can periodically check the Governance sections on Keplr Dashboard

Next to an active proposal within Keplr Dashboard, click on "Vote," select your decision and then click on "Confirm." Keplr wallet will request you pay for the processing fee and then click "Approve."

It is possible, but it depends on voting power (percentage calculated on the basis of the tokens you've staked). You can also overwrite the vote of your validator in proportion to your voting power.

You can change your vote at any time as long as the proposal is in voting period.

You can periodically check the Governance sections on Keplr Dashboard

Next to an active proposal within Keplr Dashboard, click on "Vote," select your decision and then click on "Confirm." Keplr wallet will request you pay for the processing fee and then click "Approve."

You can now toggle access to IBC transfers by going to your Keplr wallet menu, clicking on 'Settings,' and then toggling on the feature like so:

Yes, but the receiver will be able to see/manage the tokens only by importing his/her account into Keplr.

No, if you perform IBCs transfer with a Centralized Exchange address as the destination, your funds will be lost.

No, every chain has its own channel (or even multiple channels per chain).

We have a guide for that here.

Stay updated on your favorite projects by following their community platforms and getting to know their community managers.

It depends on the current status of the network and relayer. It should not exceed 1 minute, but during times of high congestion, it may take much longer.

You can check the status of the operation via block explorer that supports IBC Transfers, such as Mintscan

Each chain has its own IBC channel connected by relayers. Hopefully your chain's team is managing their relayers well, but sometimes there can be some delays. You may need to reach out to that chain's tech team and request that they fire up the relayer connected to the channel you used to send the assets.